Responsible Gambling
If you recognise you have a gambling problem, we urge you to seek assistance. Information is available at our cash desks and Club Lasseters desks or by contacting one of the following organisations.
The Northern Territory has a Code of Practice for responsible gambling, this code can be viewed on the Amity Community Services Gambling Management website.
Help Services
Northern Territory
Amity Community Services
- Phone:
- Darwin local area - 8944 6565
Remote area - 1800 858 858 - Fax:
- 08 8981 8456
- Postal Address:
- GPO Box 3628, Darwin, NT 0801
- Email:
- This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Website:
- www.amity.org.au
Relationships Australia (Darwin)
- Phone:
- Darwin local area - 08 8981 6676
Remote area - 1800 652 404 (free call) - Fax:
- 08 8981 6190
- Postal Address:
- GPO Box 4193, Darwin NT 0801
- Address:
- Ground Floor, Winlow House, 75 Woods Street, Darwin NT 0800
Relationships Australia (Alice Springs)
- Phone:
- Alice Springs local area - 08 8952 7344
Remote area - 1800 634 405 (free call) - Fax:
- 08 8952 5878
- Postal Address:
- PO Box 8367, Alice Springs NT 0871
- Address:
- Suite 6, First Floor, Helm House, Gregory Terrace, Alice Springs NT 0870
The Salvation Army, Australia (Darwin Bridge Program)
- Phone:
- 08 8981 4199
- Fax:
- 08 8981 8456
- Postal Address:
- PO Box 37985, Winnellie, NT 0821
Gamblers Anonymous
- Address:
- Palmerston Community Centre, Rolvat Street at 7.30pm
- Website:
- www.gamblersanonymous.org.au
National
G-line
- Phone:
- 1800 633 635 (free call)
Relationships Australia National Office
- Phone:
- 02 6285 4466
- Fax:
- 02 6285 6859
- Pager:
- PO Box 313, Curtin ACT 2605
- Address:
- 15 Napier Close, Deakin ACT 2600
Self-Exclusion
Lasseters Hotel Casino encourages responsible gambling. Our aim is for our customers to enjoy our entertainment facilities and have a great time whenever they are in our venue.
For the majority of our customers, gaming is an enjoyable entertainment activity. However, for a small percentage, it can be problematic.
At Lasseters Hotel Casino, we offer the option of self-exclusion from all or part of our venue, which is a way of controlling your gambling by volunteering to exclude yourself from the casino.
What is self-exclusion?
Self-exclusion is an agreement between you and Lasseters Hotel Casino to be excluded from entering all or part of the casino.
Self-exclusion is available for a minimum of three months, however it can be requested for a longer period.
Your rights & responsibilities
If you gamble in an area you are excluded from then please understand that you do so at your own risk. Lasseters Hotel Casino will endeavour to identify you and intervene, but will not be liable for any losses that you may suffer.
What is the process?
If you wish to undertake self-exclusion from Lasseters Hotel Casino then please contact us either in person or telephone.
You can choose to be excluded from the entire casino, or individual gaming areas such as Table Games, Electronic Gaming, TAB or Keno.
After considering the information provided, you will be required to complete a Self Exclusion Notice, which is a simple one-page form. A recent passport-sized photo is required; this may be supplied by you, or taken by our Responsible Gambling Liaison Officers. Self-exclusion notices must be signed by you and one witness, and must be completed in full.
Once the form has been submitted to us there is a three (3) day "cooling off" period which gives you time to think about your decision and change your mind if you wish. A Self-Exclusion Notice cannot be reversed after the end of the three day cooling off period.
Self-exclusion is discreet and all information provided by you is confidential.
Our rights & responsibilities
If you wish to self-exclude we will provide you with information about assistance that is available to you.
We will remove your name and details from the Club Lasseters database and any other Lasseters Hotel Casino lists promoting gaming activity during the period of your self-exclusion.
If you are discovered inside or attempting to enter an area you are excluded from, Lasseters Hotel Casino will take all reasonable steps to intervene and prevent you from gambling. This may include preventing you from entering the area or escorting you from the premises.
For further assistance:
- Phone:
- 8950 7723
- email:
- This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Mail:
- PO Box 2632, Alice Springs 0871
- In person:
- Request to speak to a Responsible Gambling Liaison Officer